Up Your Service! Great Ideas.

Ron Kaufman

18,00 €

Impuestos incluidos. Envío calculado en el carrito.

Kaufman Professional Services, 2005. Encuadernación en tapa blanda de editorial ilustrada. 268 páginas. 23 x 16 cm. Como nuevo. Contiene firma del autor. Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what's beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customersand staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)